Trade Program Terms

Last Modified: 8/24/2025

Legal Entity: Double Ro Ltd. (Israel) as the program operator, and RC Ecommerce LLC (U.S.) as the distributor, together operating under the “Elephant Stock” brand (“Elephant Stock”, “we”, “our”, or “us”). These Trade Program Terms (“Terms”) govern participation in Elephant Stock’s trade program for qualified business customers (the “Program”). By (a) submitting an application, (b) accepting our invitation to join, or (c) placing an order using Program benefits, you (“you” or “Participant”) agree to these Terms in addition to our website Terms of Use, Privacy Policy, and any applicable Sale Terms (collectively, the “Site Terms”). If there is a conflict, these Terms control with respect to the Program. Orders, payments, shipping, cancellations, and returns are governed by the Site Terms and are not modified by these Program Terms.

 

 

1. Program Purpose

The Program is designed for bona fide business purchasers who buy wall art and related products for business use or client projects at volumes greater than typical consumer purchases. Eligible professions and organizations include, by way of example only: interior designers and decorators, stagers, real estate professionals, hospitality (hotels and resorts), restaurants and cafés, healthcare facilities, offices and co-working spaces, property managers, and multi-location retail. The Program is not intended for personal/household use or for general public consumers.

 

2. Eligibility; Application & Verification

2.1 Eligibility. Participation is limited to businesses and professionals operating in a commercial capacity. We may require proof of business status, which can include a business license, tax/VAT ID, EIN, resale certificate (if applicable), professional certification, a business website, or other documentation we deem appropriate.

2.2 Application. You may apply through our online form or by other means we provide. Submission of an application does not guarantee acceptance. We may approve, deny, or place an application on hold in our sole discretion.

2.3 Proactive Invitations. We may identify existing customers whose business use appears suitable for the Program and contact them via email or phone to invite them to apply. We process personal data and communicate in accordance with our Privacy Policy and applicable law. By applying or accepting an invitation, you consent to receive Program-related communications (e.g., onboarding, offers, service updates). You can manage your marketing preferences at any time as described in our Privacy Policy.

2.4 Verification; Ongoing Eligibility. We may request additional information at enrollment and from time to time thereafter. You must keep your account information accurate and up to date and notify us of any changes that affect eligibility. We may audit Program use and request supporting documentation.

 

3. Program Benefits

3.1 Consultation. Participants may access optional consultation to assist with product selection, sizing, and ordering logistics ("Consultation Services"). Consultation Services are advisory only; we do not provide architectural, engineering, or other licensed professional services, and you remain solely responsible for your design decisions and compliance with applicable codes.

3.2 Discounts. Accepted Participants may receive discounted pricing, exclusive promotions, or other benefits (collectively, "Benefits"). The specific discount level, exclusions, and any minimum order thresholds will be communicated upon acceptance and may vary by product category, order volume, geography, and availability.

3.3 Limitations. Benefits (a) are personal to the approved business account; (b) are non-transferable; (c) may not be shared, posted publicly, or combined with other offers unless expressly permitted; (d) exclude gift cards, taxes, fees, shipping/handling, third-party services, and items designated as ineligible; and (e) are subject to product availability, lead times, and discontinuations.

3.4 Changes. We may modify, suspend, or terminate any Benefit, discount structure, or eligibility criteria at any time, with or without notice, subject to Section 10.

 

4. Resale; Use Restrictions

Resale of Elephant Stock products is permitted. However, resale must comply with applicable laws, including tax and consumer protection rules. We may prohibit diversion to unauthorized channels (e.g., grey market exports or restricted marketplaces) if it risks brand misuse or violates our policies.

 

5. Intellectual Property; Brand Use

5.1 IP Ownership. All rights in our trademarks, logos, images, product photography, and other content are owned by us or our licensors.

5.2 Permitted Use. You may reference Elephant Stock by name solely to identify genuine Elephant Stock products in your project proposals or purchase documentation. Any broader use of our marks, logos, product imagery, or marketing assets requires our prior written approval and must follow our brand guidelines.

 

6. Consultation Services; Disclaimers

6.1 Scope. Consultation Services may include product recommendations, size/layout guidance, and logistics advice based on the information you provide.

6.2 No Professional Liability. Consultation Services are provided “as is.” We are not responsible for site measurements, structural considerations, code compliance, or third-party work. You remain responsible for verifying dimensions, installation requirements, and suitability for your intended use.

 

7. Warranties; Limitation of Liability

7.1 Product Warranties. Products may be covered by limited warranties described in the Site Terms or product-specific materials.

7.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

7.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; and (b) OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PROGRAM OR ANY ORDER WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

 

8. Indemnification

You agree to defend, indemnify, and hold harmless Elephant Stock and its affiliates, officers, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) misuse of products; (c) your materials, instructions, or specifications; or (d) your violation of law.

 

9. Confidentiality; Communications

9.1 Confidentiality. Discount levels, pricing, quotes, and non-public Program information are our confidential information. You will not disclose them to any third party except your personnel who need to know for ordering purposes and who are bound by confidentiality obligations at least as protective as these Terms.

9.2 Program Communications. We may contact you by email or phone regarding eligibility, onboarding, orders, service notices, and promotions relevant to the Program. You consent to such communications as a condition of participation, subject to your rights under applicable law and our Privacy Policy.

 

10. Term; Suspension; Termination; Changes

10.1 Term. These Terms apply from your application date or the date you first use any Benefit and continue until terminated as provided herein.

10.2 Suspension/Termination. We may suspend or terminate your participation at any time, with or without cause, including for inactivity, suspected misuse, or non-payment. You may terminate at any time by notifying us in writing. Termination does not affect obligations accrued prior to termination.

10.3 Changes. We may update these Terms or the Program at any time. Material changes will be posted on our website or communicated to you. Continued participation after a change is effective constitutes acceptance of the revised Terms.

 

11. Compliance

You will comply with all applicable laws and regulations, including anti-corruption, sanctions/export controls, consumer protection, privacy/data protection, tax, and advertising/labeling laws. You will not use the Program in any manner that would cause us to violate applicable law.

 

12. Governing Law; Dispute Resolution

12.1 Governing Law. These Terms and any dispute arising out of or relating to the Program will be governed by the laws of [State/Country], without regard to conflict-of-laws rules.

12.2 Venue. The courts located in [City, State/Country] will have exclusive jurisdiction, and each party consents to personal jurisdiction and venue in those courts. Alternatively, the parties may agree in writing to resolve disputes via binding arbitration administered by [arbitration body] under its rules.

 

13. Miscellaneous

13.1 Entire Agreement. These Terms, together with the Site Terms and any order-specific documentation, constitute the entire agreement regarding the Program and supersede all prior or contemporaneous communications.

13.2 Assignment. You may not assign your Program participation or these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.3 Severability; Waiver. If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver of the right to do so later.

13.4 Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, supply chain disruptions, or carrier delays.

13.5 Notices. Legal notices to Elephant Stock must be sent to legal@elephantstock.com or physical address with a copy to PO Box 835987 Richardson Texas 75083. We may provide notices to you at the email or address associated with your account.